Our commitment to quality and sustainability means we source our essential oils directly from selected farmers who practice ethical and eco-friendly cultivation. Each oil is chosen for its therapeutic properties, ensuring that every product you use is pure, effective, and responsibly sourced. All of our products are made by our founder, a certified Clinical Aromatherapist, ensuring expert formulation and maximum benefits.

Our formulations are crafted to be gentle and effective, but some essential oils or carrier oils may act as allergens for sensitive individuals. Please review the ingredient list for each product and perform a patch test before use.

Yes, our packaging is thoughtfully designed to be as eco-friendly as possible. We use biodegradable and recyclable materials, such as mushroom-based packaging and seed paper for our candle products. Our amber glass bottles are not only visually appealing but also protect the essential oils from UV damage, preserving their quality and extending shelf life.

We believe luxury and sustainability can coexist. Our packaging reflects our commitment to the planet, prioritizing biodegradable and eco-friendly materials. While this may make our products cost more, we are proud to choose packaging solutions that don’t harm the environment.

Biodegradable Candle Packaging: Our candles come in innovative mushroom-based packaging, and the cover is made from seed paper, which can be planted to grow wildflowers. Amber Glass Bottles: We use amber glass for our essential oil products to protect the oils from UV light, which can degrade their potency and quality. Amber glass is also recyclable and adds to the premium look of our products. Plastic Components: While we strive to be plastic-free, some items, such as caps and spray nozzles, still contain plastic. We are continually exploring ways to reduce plastic use and are committed to improving our sustainability practices.

Yes, all of our products are 100% vegan and cruelty-free. We do not test on animals and ensure that our entire supply chain upholds the same ethical standards.

We have partnered with Evri because we found their quick and reliable service to be the best fit for our customers. After testing many providers, Evri stood out, and our customers have expressed their satisfaction with the speed and efficiency of their deliveries. You can choose between standard and express delivery options, with rates and estimated times displayed at checkout.

Yes, we ship worldwide! However, please note that delivery times and customs regulations differ by country. International shipping rates will be calculated during checkout.

For standard delivery within the UK, orders usually arrive within 3-5 business days. If you choose express delivery, your order should arrive within 1-2 business days. International delivery times will vary based on the destination.

Yes, once your order has been shipped, you will receive an email with a tracking number. You can use this number to monitor your delivery status through the Evri tracking system.

We accept returns on unopened and unused products within 30 days of purchase. To initiate a return, please contact our support team. Note that return shipping costs are the responsibility of the customer unless the item was damaged or incorrect.

To return an item, contact our support team with your order details and reason for the return. We will provide instructions on how to send the item back using your preferred method. Once we receive the item in its original condition, we’ll process your refund.

Currently, we do not offer direct exchanges. If you wish to exchange an item, please return it for a refund and place a new order for your desired product.

We’re sorry for any inconvenience this may cause. If your order is damaged or incorrect, please reach out to our support team within 7 days of receiving it. We’ll arrange for a replacement or issue a refund based on your preference.

Due to hygiene and safety reasons, we cannot accept returns for opened or used products. Custom-blended or personalized items are also non-refundable.

Refunds are typically processed within 5-7 business days after we receive the returned item. The refund will be issued to your original payment method. Please allow additional time for your bank to reflect the refund in your account.

If you need to cancel your order, please contact us as soon as possible. If your order has not been processed or shipped yet, we can cancel it and issue a full refund. If it has already been shipped, you will need to follow our return process.

Aroma Theory offers unique travel experiences focused on wellness, nature, and cultural immersion. Our travel options include guided and independent trips from the UK to Georgia, featuring: Aromatic Wellness Retreats: These retreats combine the healing power of nature and aromatherapy, offering guided wellness sessions, yoga, and workshops on essential oil use. You’ll have the opportunity to learn directly from our founder, a Clinical Aromatherapist. Cultural and Nature Tours: Experience the breathtaking beauty of Georgia, from hiking adventures in the Caucasus Mountains to exploring traditional Georgian culture and cuisine. Some tours also include healing power sessions and insights into the region’s aromatic plants.

Our wellness retreats are designed to nourish the mind, body, and spirit. You can expect a mix of: Guided Aromatherapy Sessions: Learn how to use essential oils for stress relief, immune support, and overall well-being. Hands-On Workshops: Create custom products, like face creams or therapeutic blends, using high-quality essential oils. Yoga and Meditation: We partner with experienced instructors to offer yoga and meditation sessions that complement the aromatherapy experience. Outdoor Adventures: Connect with nature through hikes and exploration, designed to help you reconnect and ground yourself.

Our signature retreats are held in stunning locations like the Georgian mountains, where nature’s beauty enhances the healing experience. We also organise special retreats in the UK, such as our upcoming wellness retreat in Kent, which will feature aromatherapy sessions, outdoor activities, and expert-led yoga and Pilates classes.

Yes! We can tailor travel experiences to your preferences, whether you’re interested in a solo adventure, a group retreat, or a family-friendly exploration. Our services also include connecting you with the best local guides and accommodations, ensuring a memorable and stress-free trip.

Our travel experiences are enriched with aromatherapy in various ways. For example, we offer guided nature walks where you can learn to identify aromatic plants and their uses. We also provide travel-friendly aromatherapy products to help you stay relaxed and rejuvenated throughout your journey.

Georgia holds a special place in our hearts, and we love sharing the magic of this country with our guests. Our trips often include unique experiences like: Aromatherapy Healing Sessions: Experience the therapeutic effects of essential oils in breathtaking natural surroundings. Cultural Immersion: Enjoy traditional Georgian feasts, explore historical landmarks, and learn about the rich culture from our local partners. Seasonal Adventures: We organize trips to highlight Georgia’s beauty throughout the year, such as hiking in the lush mountains in July or exploring the golden autumn landscapes in October.

Yes! We love to pamper our guests with thoughtful touches, like goodie bags filled with Aroma Theory products, including essential oil blends and wellness accessories. When you join us in Georgia, you’ll have the option to receive personalized aromatherapy care from our founder during your stay.

At the moment, you’ll need to contact us directly to express your interest in joining one of our exclusive retreats. Alternatively, you can visit our sister company’s website at www.georgiatravel.co.uk, where more information will be available for booking. Please note that our retreats are currently by invite only, with the next opportunity for public booking opening in 2025.

Yes, we occasionally provide limited one-off samples when you purchase a product from our website. This gives you the opportunity to try new scents or blends and discover other products we offer.

To receive a sample with your order, simply add the item labeled as "Sample" to your basket at no cost before completing your purchase. This way, we know that you’d like to receive a sample, and we’ll make sure to include it in your package if it’s available. Please note that samples are offered based on availability, so be sure to select them when placing your order.

While we cannot accommodate specific sample requests, we do our best to include samples that complement the products you’ve purchased. Our goal is to give you a well-rounded experience with our range of offerings.

Yes! If you attend any of our events, such as pop-up wellness markets, artisan fairs, or Aroma Theory-hosted retreats, you’ll have the chance to receive samples and other exclusive goodies. These events are a fantastic way to experience our products in person.